Question 1

What’s the difference between a night nanny, a newborn care specialist, and a postpartum doula?

Accepted Answer

These roles overlap, but the training and focus differ. A night nanny provides hands-on nighttime care so parents can rest. A newborn care specialist has additional training in newborn development, sleep shaping, feeding support, and routines. A postpartum doula offers whole-family care, emotional support, newborn education, and guidance in the postpartum period.

Our team blends these strengths to support both you and your baby with knowledgeable, nurturing care.

Question 2

What does overnight support include?

Accepted Answer

We arrive, check in with you, and take a few minutes to talk through how the day went—what felt easy, what felt hard, and anything you'd like support or troubleshooting with. This might include feeding concerns, soothing challenges, sleep questions, or general newborn education. From there, we take over newborn care so you can get the rest you need.

Throughout the night we handle all feeds (or bring baby to you if feeding directly), diapering, soothing, and any newborn needs that come up.

Before we leave in the morning, we reset your space—tidying the nursery and feeding areas, cleaning and sanitizing bottles and pump parts as needed, restocking diapers and supplies, and making sure everything is organized and ready for the day ahead. You’ll also get a clear update on how the night went and any guidance or insights helpful for the next day.

Question 3

What does daytime support include?

Accepted Answer

Daytime support is designed to make your days feel calmer, smoother, and more supported as you adjust to life with a new baby. When we arrive, we start with a quick check-in about how the night and morning went, talk through anything that felt challenging, and offer guidance or troubleshooting around feeding, soothing, newborn behavior, recovery, or daily rhythms.

During your shift, we provide hands-on newborn care—diapering, feeding support, soothing, safe sleep guidance, and monitoring wake windows—while you rest, shower, eat, or take time for yourself. We can also walk you through any newborn skills you’d like to learn, such as feeding cues, paced bottle feeding, latch and positioning, or soothing techniques.

In addition to newborn care, we offer daytime household support to help your whole home run more smoothly. This may include light tidying, family laundry, bottle and pump cleaning, bottle prep, organizing baby supplies, simple meal prep, running short errands, or caring for older siblings.

Every visit is flexible and customized—we focus on whatever is most important to your family that day, whether that’s hands-on teaching, recovery time, household support, or full newborn care.

Question 4

Can you help us with newborn sleep?

Accepted Answer

Absolutely. We take a responsive, developmentally appropriate approach—no sleep training in the newborn phase. Instead, we set a strong foundation that leads to smoother sleep as your baby grows.

Question 5

Can you help with establishing routines during the newborn phase?

Accepted Answer

Yes. While we don’t “sleep train” newborns, we help you create gentle, developmentally appropriate rhythms that support feeding, sleep, and daytime flow.

This might include reading your baby’s cues, understanding wake windows, pacing feeds, setting up a simple daytime structure, and creating a calm environment that encourages rest.

Our approach is responsive, flexible, and tailored to your baby—not a rigid schedule.

Question 6

Do you support families with twins or triplets?

Accepted Answer

Yes! We have extensive experience caring for twins and higher-order multiples, both overnight and during the day. Our team is trained in efficient feeding systems, coordinated care, safe tandem soothing, and understanding the unique needs of multiple-baby households. Many Denver families with twins choose us because our team-based model allows for consistent, reliable support.

Question 7

Do you work with preemies or babies with special medical circumstances?

Accepted Answer

Our team includes caregivers with experience caring for preemies, NICU graduates, and babies with specific needs. We will match you with a team member whose background aligns with your baby’s unique situation and collaborate with your medical providers when appropriate.

Question 8

Can you provide short-term or fill-in care?

Accepted Answer

Yes, when availability allows, we offer short-term coverage for families needing immediate or temporary support—like during a partner’s work travel, an earlier-than-expected return to work, or particularly tough phases. For Denver families booking short-term, we aim to provide fast, effective support to stabilize routines and reduce overwhelm.

Question 9

How does payment work for daytime support?

Accepted Answer

Daytime support is purchased in hour packages, which allows families to schedule shifts in a flexible way that works best for their needs.

To reserve your support, we require a deposit, with the remaining balance due before services begin.

If you are booking daytime support during pregnancy, we’re happy to set up a flexible payment plan so you can spread payments out before your baby arrives.

Once your package is secured, you can schedule your daytime shifts in 4–6 hour blocks based on your family’s preferences and your doula’s availability.

If you have questions about scheduling or choosing the right package, we’re always happy to help create a plan that works for your family!

Question 10

How does payment work for daytime packages?

Accepted Answer

Daytime support is purchased as a package, which allows families to schedule shifts in a flexible way that works best for their needs.